>>7272846Your fault for not emailing them requesting the two orders combined into one yourself. Sales order clerks have a ton of things to do besides browsing through thousands of outstanding orders and making judgement calls in combining this and that. Even if they did, in this line of business any change to an order must be confirmed with the customer before it can be processed further, and that shit would be a pointless slowdown if you never requested it and didn't want it in the first place.
If you want your order a certain way, just shoot them an email, they are plenty courteous enough to carry it out. Sales orders are serious business and be glad shit fucks up very very rarely because that shit does happen.