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Aiming to address the privacy concerns of disenchanted users, Facebook.com said Tuesday that it was trying to make it easier for people to delete their accounts permanently from the social networking site.
Until now, Facebook has offered only a deactivation option, which keeps copies of the account's personal information on the company's servers. It is possible to delete an account fully using a cumbersome manual method, but it is difficult; many users complained that Facebook did not provide clear instructions.
On Monday, Facebook modified its help pages to tell people that if they wanted to remove their accounts entirely, they can direct the company by e-mail to have it done. But on Tuesday, representatives of Facebook stopped short of saying the company would introduce a one-step delete account option.
"We're always working to improve the user experience," Katie Geminder, director for user experience and design at Facebook, said in a statement sent by e-mail.
"We are measuring the effects of the change we made yesterday, and if we think more needs to be done to improve the user experience for deleting an account, we'll test different implementations and measure them accordingly," she added.
http://www.news.com/Quitting-Facebook-gets-easier/2100-1038_3-6230339.html?tag=nefd.top
Until now, Facebook has offered only a deactivation option, which keeps copies of the account's personal information on the company's servers. It is possible to delete an account fully using a cumbersome manual method, but it is difficult; many users complained that Facebook did not provide clear instructions.
On Monday, Facebook modified its help pages to tell people that if they wanted to remove their accounts entirely, they can direct the company by e-mail to have it done. But on Tuesday, representatives of Facebook stopped short of saying the company would introduce a one-step delete account option.
"We're always working to improve the user experience," Katie Geminder, director for user experience and design at Facebook, said in a statement sent by e-mail.
"We are measuring the effects of the change we made yesterday, and if we think more needs to be done to improve the user experience for deleting an account, we'll test different implementations and measure them accordingly," she added.
http://www.news.com/Quitting-Facebook-gets-easier/2100-1038_3-6230339.html?tag=nefd.top