/toy/ - Toys » Thread #334968

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Anonymous Sun 23 Nov 2008 07:30:00 No.334968 View View Reply Original Report

Quoted By: >>334975

I'm considering applying for a low end position (I don't exactly have what one would call "work experience"). Anyone with some warnings/advice about working at a TRU?

I'm not much of a /toy/ guy, so employee discounts aren't a big deal here, but if anyone knows what they generally are it would be appreciated too.

Anonymous

Anonymous Sun 23 Nov 2008 07:31:00 No.334971 Report

Quoted By:

start drinking.

Anonymous

Anonymous Sun 23 Nov 2008 07:33:00 No.334975 Report

Quoted By:

>>334968
>>I'm not much of a /toy/ guy, so employee discounts aren't a big deal here

get the fuck out and never return

Anonymous

Anonymous Sun 23 Nov 2008 07:33:00 No.334976 Report

Quoted By:

black fridays

Anonymous

Anonymous Sun 23 Nov 2008 09:39:00 No.335148 Report

Quoted By:

I just applied again for like the 80th time, they still havent hired me, even though they are hiring.

Anonymous

Anonymous Sun 23 Nov 2008 09:47:00 No.335154 Report

Quoted By: >>335167

My advice is "Don't".

TheMuffin

View Same Google ImgOps iqdb SauceNAO unknown.jpg, 0B, 0x0

TheMuffin Sun 23 Nov 2008 10:02:00 No.335167 Report

Quoted By: >>335169

>>335154
Agreed. If you do get in, there's about 5 minutes of introduction to how things are done and then they throw you out on the floor. They then proceed to berate you when you do something wrong even though they never specified beforehand that you were supposed to do that something differently.

Holy crap did I get screamed at when I didn't get a seller card from the MOD. One of the head chicks looked over from another register and asked if I had taken my lunch. I said no. She asked me when I was supposed to. To which I replied, "I dunno, was someone supposed to tell me?" I then got the "bitch fit" from out MOD about always needing to get a seller card blah blah blah.

Oh also, if you don't sell the allotted battery amount and big ticket items and also credit card applications, you'll get yelled at.

Overall it's a thankless job, the pay sucks, you get children and adults screaming and crying alike because something isn't fair and at the end of the day, you want to go on a psychotic rampage, killing people with clearanced Pirates of the Caribbean swords while wearing Hulk Hands and screaming "DID YOU FIND EVERYTHING YOU WERE LOOKING FOR? AND WOULD YOU HAPPEN TO NEED SOME BATTERIES??!!"

Anonymous

Anonymous Sun 23 Nov 2008 10:04:00 No.335169 Report

Quoted By: >>335170 >>335173

>>335167

WTF is a sellers card?

Anonymous

Anonymous Sun 23 Nov 2008 10:05:00 No.335170 Report

Quoted By:

>>335169
The card of a seller.

TheMuffin

TheMuffin Sun 23 Nov 2008 10:07:00 No.335173 Report

Quoted By: >>335184 >>335195 >>336509

>>335169
It's a card. For salesmen. It has among other things, the amount of batteries you need to sell for the day, the number of big ticket (playground shit, sandboxes etc) items you need to sell, credit cards you need to sign people up for and last of all, your lunch/break time.

Anonymous

Anonymous Sun 23 Nov 2008 10:23:00 No.335184 Report

Quoted By: >>335201

>>335173

do people even usually buy that shit?

Anonymous

Anonymous Sun 23 Nov 2008 10:35:00 No.335195 Report

Quoted By:

>>335173
Wow, when I worked at TRU we didn't have that crap. Geez that sucks

I dunno, OP. The one thing I've learned over the years working retail is that it's not the place, or the customers, it's the staff that makes or breaks a job. If you think the folks working at your local TRU seem like cool people, then yeah go apply.

I applied at one when my friend got a job there the week before, and the first year or so there it was pretty cool. It was also my first job, so I made a bunch of stupid mistakes which is only natural, but you've got to start somewhere.

TheMuffin

TheMuffin Sun 23 Nov 2008 10:45:00 No.335201 Report

Quoted By: >>335210

>>335184
You'd be surprised how stupid mothers are when they have 5 children screaming at them. I got this one to buy 12 8 packs of AA Energizers because I said the new Barbies were motorized and took 4 each.

The hard part is keeping a straight face. Also, the credit cards allow them to get 10% off that purchase. Works really well again on women who can't stop their vagina from accepting anything and everything.

Donincognito !kK24KJlRV.

Donincognito !kK24KJlRV. Sun 23 Nov 2008 10:54:00 No.335210 Report

Quoted By:

>>335201
Why do I suspect there was sexual innuendo in there?

To add, I had a buddy work there last year for the seasonal job. He talked about how the co-workers were dumbasses, customers sucked in general, one of the females called sexual harassment on him, and the only good thing was stocking. Honestly though, Gamestop is probably worse.

Anonymous

Anonymous Sun 23 Nov 2008 10:55:00 No.335212 Report

Quoted By: >>336509

>Oh also, if you don't sell the allotted battery amount and big ticket items and also credit card applications, you'll get yelled at.

this was my major pet peeve. they had us guys on the floor putting high pressure sales on the customers like mad. no one wants to be pressured in the store... no one. they had about five or six things they wanted us to pitch at any given time, so you'd have a grandmother in boys (where i worked) looking for power rangers being pitched a sale on batteries, a disney dvd deal, and a free bear if they bought some girly shit.

on top of that, my manager was a complete, egomaniacal, condescending prick.

other than that... i loved the job.

pay's shit though. i'm a customizer though, so the job pretty much was to help make some extra christmas dough and to give me access to cheap clearance figures to use for my customs.

White Optimus !xh9AZ4srWA

White Optimus !xh9AZ4srWA Sun 23 Nov 2008 11:00:00 No.335219 Report

Quoted By:

I worked retail in an amusement park near here one summer. God, that sucked. The only reprieves that I had were that half the time I worked in a small shop where I was by myself that was probably not much bigger than 10' x 10', and it wasn't a very busy place, being not terribly near the big attractions.

Anonymous

Anonymous Sun 23 Nov 2008 11:03:00 No.335230 Report

Quoted By: >>336706

A friend of mine worked there as a night stocker. Other then some of his coworkers being idiots, it was supposedly a good gig. So long as he got his stuff done, he didn't catch shit from the shift manager, and they'd constantly race each other all over the store on the bikes and whatnot. Assuming you're not a blob of fat and can lift stuff for periods of time, go for a job like that. Otherwise, stay the fuck away!

Anonymous

Anonymous Sun 23 Nov 2008 12:27:00 No.335281 Report

Quoted By:

I just got fired from TRU. Shit sucks with more quotas than you can keep count of, and constantly having to put up with idiot managers who spent 10 worthless years getting to where they are to make 50 cents more than you do.

Mind you, I got fired for calling the district manager a souless tool while having a bad day. Totally worth it. But still, stay away from TRU

Anonymous

Anonymous Sun 23 Nov 2008 14:51:00 No.335380 Report

Quoted By: >>335522

Man, all this shit about quotas. We didn't have any of that when I worked at TRU. Hell we barely had customer service when I worked there. I'd zone my department, take a 15 minute break, zone it again, take my lunch, zone it again and my shift would be over.

Yeah i had to help people that asked me to, but I didn't really have "objectives" there.

Anonymous

Anonymous Sun 23 Nov 2008 21:06:00 No.335522 Report

Quoted By: >>336513

>>335380

if only it were still that way... i'd be working there still.

Anonymous

Anonymous Sun 23 Nov 2008 21:11:00 No.335523 Report

Quoted By:

You're better off working at a fast food joint.

Anonymous

Anonymous Sun 23 Nov 2008 21:24:00 No.335528 Report

Quoted By:

Like games?
join lms-rpg.com
here's my referral link
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or if you prefer just register without my referral;
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see you there

TRU Alum

TRU Alum Mon 24 Nov 2008 16:45:00 No.336509 Report

Quoted By: >>336678 >>336684

>>335212

You didn't happen to work in Fresno, did you?

I've been there for three years. Yes, the pay sucks. Yes, the customers are complete idiots. Yes, fuckwit managers get on your ass if you don't meet your goals.
But most of the people I work with are great, and dealing with customers is actually pretty easy. They key is not to let anything they say get to you. If you're friendly even when they're screaming at you, they'll either A: shut the fuck up because they realize they aren't affecting you, or B: get even angrier (customers that are angry just for angers sake are HILARIOUS).
Goals/quotas aren't really a problem for me. I never make them, even though I work in R-Zone. I've just been there so long, and I'm close enough to all of the managers, that no one bothers me about it. Everyone knows that I just don't care.

>>335173

Sexual harassment? SERIOUSLY? Damn...I didn't know that existed at Toys R Us. Let me think...any time I go into work with cash in my pocket, I'll hold up a bunch of 1s to one of my female co-workers and just say "You know what to do". I have a habbit of grabbing a box-cutter out of one managers back pocket, and when she asks if I need to use it I just say "No, I just wanted an excuse to grab your ass". Hell, just tonight, after we closed, the night crew manager was still wearing her uniform (night crew aren't required to), so I said "You still have your shirt on?", to which she replied, "Don't worry, I'll take it off when you leave".

tl;dr?
I work there, and I love it.

Anonymous

Anonymous Mon 24 Nov 2008 17:18:00 No.336513 Report

Quoted By:

>>335522

Has it really changed that much? I worked as an associate in TRU from '04-'05 (graduated HS, moved onto college). It was a pretty sweet job. Sure you had things you HAD to do, like going to the register if you were a "register trained employee" but otherwise, nothing big.

Plus, you got your pick of the sweet variant toys!

Also, I would always go in the back (really...there is stuff back there, don't let any BS associate fuck you over) and get you the toy you wanted. It'd take me half an hour to open the right box, but I'd do it.

Joymaker FTW

Anonymous

Anonymous Mon 24 Nov 2008 17:21:00 No.336514 Report

Quoted By:

When I worked there they usually trained you on register first before shipping you off to a department. The Ast. manager who hired me liked my knowledge about figures, etc so after i was trained I worked in the Boys dept.

One the best parts was putting returns back and finding variants and special offer figures to buy (like the penny 25th anniversary r2-d2)

Valjean

Valjean Mon 24 Nov 2008 22:53:00 No.336678 Report

Quoted By: >>337050

>>336509
You work at shaw and sunnyside or the west location?

Anonymous

Anonymous Mon 24 Nov 2008 23:03:00 No.336684 Report

Quoted By:

>>336509

>You didn't happen to work in Fresno, did you?

nah... i was at one of the stores in south carolina

yeah, i LOVED the actual work part of the job... loved helping people... loved being around toys all damn day long.

it was management that ultimately made me decide to leave the store. he was a condescending asshole who talked down to us like we were somehow lesser beings. when any of us worked extra hard or tried to make things better he either didn't give a damn or he gave us a hard time for suggesting we change anything. he was one of those straight out of college yes-men who did anything corporate said without questioning whether or not it would work for the specific location.

the manager was such a total prick that eventually a huge chunk of the staff just quit within about a 3 or 4 week period. i was the second person to go. i have never made a better decision, although i do miss working there some times.

last i heard he's managing a bank somewhere.

Sonic !D8kB403zbM

Sonic !D8kB403zbM Mon 24 Nov 2008 23:26:00 No.336706 Report

Quoted By:

>>335230

Except for back-of-house stocking, overnight shipping is fucking EASY MODE. Just make sure what drive-thrus near the store are open around 2AM and where the closest 7-11s are.

TRU Alum

TRU Alum Tue 25 Nov 2008 04:52:00 No.337050 Report

Quoted By: >>337286 >>337300 >>337314

>>336678

Shaw and Sunnyside is Clovis.
I'm at the Fresno Store. Shaw and Marty, off of 99.

Valjean

valjean@me.com

Valjean Tue 25 Nov 2008 08:25:00 No.337286 Report

Quoted By:

>>337050
I go there sometimes. As I live in Clovis, I don't get out there much. I got some really helpful people though last time I went. A BOH Gentleman who was a bit older, we chatted about the ridiculous neckbeards and scalpers that would just walk into your storeroom looking for a box. Unbefuckinglievable! So what do you guys have in stock right now? Any DCUC other than wave 1?
What does your store think of the Clovis store? I'm trying to get my roommate to apply over there.

Donincognito !kK24KJlRV.

Donincognito !kK24KJlRV. Tue 25 Nov 2008 08:34:00 No.337300 Report

Quoted By: >>337550

>>337050
That's funny, I used to go to that one all the time 10 years ago. I was planning on stopping by there for Black Friday since I'm having Thanksgiving with family

Valjean

Valjean Tue 25 Nov 2008 08:49:00 No.337314 Report

Quoted By: >>337550

Anonymous

Anonymous Tue 25 Nov 2008 08:54:00 No.337323 Report

Quoted By: >>337336 >>337552

Do TRU employees even get a discount?

The shop I work at gives me a 15% above store cost discount, so it's pretty nice.

Anonymous

Anonymous Tue 25 Nov 2008 09:02:00 No.337336 Report

Quoted By:

>>337323

yup. we had a 10% discount where i worked.

TRU Alum

View Same Google ImgOps iqdb SauceNAO unknown.jpg, 0B, 0x0

TRU Alum Tue 25 Nov 2008 12:08:00 No.337550 Report

Quoted By: >>337653

>>337314

That was probably Bob. He's our BoH manager, and an incredibly nice guy. Classic D&D player, sword collector, typical old nerd. Throws kick ass parties, too.
Honestly, I don't really know what we have right now. Being in R-Zone as long as I have, I get kinda disconnected from the rest of the store.
Clovis is ok. We actually just had one of their managers transfer to our store, and he's really cool. Their store director is awesome. She trained at our store before they sent her over there. I wouldn't mind working over there myself, but she's pretty much the only person I know, so I'd rather just stay where I am.

>>337300

If you're in between 7am and 3pm, I'll be in R-Zone. Stop by and say 'hi'. Ask for Patrick.
Pic is me.

TRU Alum

TRU Alum Tue 25 Nov 2008 12:12:00 No.337552 Report

Quoted By: >>337635

>>337323

10%. Doesn't apply to hardware (including Ipods and the new Asus Eee-PCs), diapers, or baby formula.

Valjean

Valjean Tue 25 Nov 2008 13:16:00 No.337635 Report

Quoted By: >>337760

>>337552
Thats no problem Patrick, I work at Apple in Fashion Fair, so I can get you 15% off of ipods.
Seriously, if you like mac, I can get you discounts.
What do you collect man?

Donincognito !kK24KJlRV.

Donincognito !kK24KJlRV. Tue 25 Nov 2008 13:31:00 No.337653 Report

Quoted By:

>>337550
Will do if I can, I'll be some goofy looking guy with a goatee and glasses.

TRU Alum

TRU Alum Tue 25 Nov 2008 16:49:00 No.337760 Report

Quoted By:

>>337635

Generally just GI-Joe and Lego. I haven't actually picked up anything new in a few months, though.
Right now I'm trying to save up for a new computer and a diamond ring. Luckily, my sister works at Warners, so I don't have to spend TOO much (family discounts FTW).
...I miss being able to blow all of my money on games and toys...

Corbet !HoRNykpZuY

Corbet !HoRNykpZuY Tue 25 Nov 2008 17:10:00 No.337768 Report

Quoted By:

ok, so here's the lowdown.

i currently work at TRU as a night stocker. the hours are kinda wonky at first (10PM-6AM) but it's relatively easy to adjust ( to be honest, i pretty much just got off work as i'm typing this).

anyways, the job.

the bunch of guys i work with are pretty cool. most of the people i work with also collect toys. it helps being a stocker as it's first fucking dibs at pretty much everything in the store. new transformers? fuck yeah, set aside one. new lego sets? FUCK YEAH, set it aside, etc. etc.

the discount is ultra-shitty unless there's already a sale on whatever you're buying at the time. the only thing the discount can't be applied to is hardware, but i think that's pretty universal.

so i guess what it comes down to is the people you work with. the crew at my store is pretty laid back and easygoing (and my manager has few douche moments).

so yeah, there's my two cents and personal experience, i guess.

ok, now it's off to bed for me.

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